Privacy Policy

How Sekbio collects, uses, and protects your personal information

Effective date: 1 June 2025
Last updated: 1 June 2025
Applies to: www.sekbio.com

This Privacy Policy explains what personal data Shenzhen Sekbio Co., Ltd. ("Sekbio", "we", "us") collects when you visit our website or contact us, why we collect it, and how we protect it. We are committed to handling your personal data transparently and in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Overview

Sekbio is a business-to-business (B2B) IVD antibody manufacturer and rapid test OEM supplier. Our website is directed at professionals in the in vitro diagnostics (IVD), pharmaceutical, and life sciences industries — not at general consumers or minors.

We keep our data practices simple and limited to what is strictly necessary to respond to your business enquiries and maintain our professional relationship with you.

2. Data Controller

The data controller responsible for your personal data is:

Shenzhen Sekbio Co., Ltd.

10th Floor, Building 3, Nam Tai Inno Park, Guangming District, Shenzhen, China 518107
+86-13590345917

For visitors in the European Economic Area (EEA), our authorized EU Representative for product compliance purposes is MedUnion S.L., Barcelona, Spain. For data protection enquiries, please contact us directly at info@sekbio.com.

3. Data We Collect

We collect only the personal data you voluntarily provide when you contact us. We do not collect sensitive personal data, financial information, or data from minors.

3.1 Information you provide directly

When you submit a contact form, send an email, or request a quote, we may collect:

Data Type
Examples
Why We Collect It
Name
First name, last name
To address you correctly in correspondence
Business email address
name@company.com
To reply to your enquiry
Job title / role
Purchasing Manager, R&D Director
To understand your product requirements and route your enquiry
Company name & country
IVD brand, country of operation
To tailor our response to your regulatory environment
Phone number
Office or mobile number (optional)
To follow up on urgent enquiries if provided
Message content
Your product enquiry or requirements
To understand and respond to your specific needs

3.2 Data collected automatically

When you visit our website, our servers and analytics tools may automatically collect:

  • IP address (anonymized where possible)
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring URL (how you found our website)
  • Device type (desktop, tablet, mobile)

This data is collected via Google Analytics 4 (GA4) and is used exclusively for website performance analysis. See Section 8 for details.

4. How We Use Your Data

We use the personal data you provide solely for the following purposes:

  • Responding to your enquiry — replying to questions about our products, services, pricing, or OEM capabilities.
  • Sending requested materials — datasheets, IFUs, technical specifications, or quotations you have asked for.
  • Following up on business opportunities — where you have initiated contact or expressed interest in a commercial relationship, we may follow up by email or phone.
  • Managing our business relationship — processing orders, issuing invoices, and fulfilling contractual obligations if you become a customer.
  • Improving our website — analyzing aggregated, anonymized usage data to improve content and navigation.

We do not use your data for automated decision-making, profiling, or unsolicited mass marketing. We will not add you to a general marketing mailing list without your explicit opt-in consent.

6. Data Sharing — We Do Not Sell Your Data

We do not sell, rent, or trade your personal data to any third party, ever. Your information is not shared with data brokers, advertising networks, or any commercial third parties for their own marketing purposes.

We may share your data only in the following limited circumstances:

  • Internal team members — your enquiry may be shared with the relevant Sekbio sales or technical team member who can best assist you.
  • Service providers acting on our behalf — we use third-party tools (e.g., email hosting, CRM software, Google Analytics) that may process data on our behalf under strict data processing agreements. These providers are not permitted to use your data for their own purposes.
  • Legal obligation — we may disclose your data if required to do so by law or in response to a valid legal request from public authorities.
  • Business transfer — in the event of a merger, acquisition, or sale of all or part of our business, personal data may be transferred as part of that transaction, subject to equivalent privacy protections.

International Transfers

Sekbio is headquartered in China. If you are in the EEA, your data will be transferred to and processed in China. We implement appropriate safeguards for such transfers in accordance with GDPR requirements (e.g., Standard Contractual Clauses where applicable). Contact us at info@sekbio.com for more details on our transfer mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary for the purpose for which it was collected:

  • Enquiries that do not lead to a business relationship — up to 2 years from the date of your last contact, after which data is deleted or anonymized.
  • Active customer records — for the duration of the business relationship plus 7 years, in compliance with applicable accounting and tax record-keeping requirements.
  • Website analytics data — aggregated and anonymized data is retained for up to 26 months per Google Analytics 4 default settings.

You may request early deletion of your personal data at any time. See Section 9 for how to exercise this right.

8. Cookies & Analytics

Our website uses the following types of cookies:

8.1 Essential cookies

Required for the website to function correctly (e.g., navigation, security). These cannot be disabled. No personal data is stored in these cookies.

8.2 Analytics cookies — Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors interact with our website. GA4 collects anonymized usage data (pages viewed, session duration, device type). IP anonymization is enabled. The data is processed by Google LLC under a data processing agreement.

8.3 No advertising or tracking cookies

We do not use advertising cookies, retargeting pixels, social media tracking cookies, or third-party behavioral tracking cookies on this website.

If you are visiting from the EEA, you will be asked for your consent before non-essential analytics cookies are set. You can withdraw consent at any time by clearing your browser cookies.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data. We aim to respond to all requests within 30 days.

  • Right of access — request a copy of the personal data we hold about you.
  • Right to rectification — request correction of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") — request deletion of your personal data, subject to legal retention obligations.
  • Right to restrict processing — ask us to limit how we use your data in certain circumstances.
  • Right to data portability — receive your data in a structured, machine-readable format.
  • Right to object — object to processing based on our legitimate interests.
  • Right to withdraw consent — where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@sekbio.com with the subject line "Privacy Request". We may need to verify your identity before processing your request.

If you are in the EEA and believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with your local data protection supervisory authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure, including:

  • HTTPS encryption for all data transmitted via our website
  • Access controls limiting data access to authorized personnel only
  • Regular review of our data handling practices

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. If you become aware of a security vulnerability on our website, please notify us immediately at info@sekbio.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page will reflect the most recent revision.

Material changes will be communicated via a notice on our website. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

12. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:

Shenzhen Sekbio Co., Ltd. — Privacy Enquiries

info@sekbio.com (subject: "Privacy Request")
+86-13590345917
10th Floor, Building 3, Nam Tai Inno Park, Guangming District, Shenzhen, China 518107